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April 30, 2007
Retail Employers Say Retaining Employees Getting Tougher

Forty-eight percent of retail employers say that retaining employees is more difficult this year compared with last year, according to an online survey released by

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Eighty-one percent of retail employers said they plan to hire new employees in 2007. With 42 percent citing the inability to find qualified workers as the biggest impediment to hiring more people, retail employers say they are increasing workplace flexibility (34 percent), wage/salaries (32 percent), benefits (18 percent), and bonuses (16 percent) to retain current employees.

The survey also found 28 percent of retail employees plan to leave their current jobs within the next year and 46 percent within two years. Retail employees cite lack of career advancement opportunities, unsatisfactory pay, increased workload and work/life balance concerns as contributing factors.

When it comes to job satisfaction, more than a quarter of workers (27 percent) surveyed feel they have been overlooked for a promotion at their current job. Forty-four percent say they are unsatisfied with their pay. In terms of career advancement, 34 percent are dissatisfied with opportunities at their current position and 36 percent are dissatisfied with the training and learning opportunities.

The survey included 90 retail employers and 468 retail employees.

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