State:
Free Special Resources
Get Your FREE Special Report. Download Any One Of These FREE Special Resources, Instantly!
Featured Special Report
Claim Your Free Cost Per Hire Calculator
This handy calculator lets you plug in your expenses for recruiting, benefits, salaries, and more.

Graphs automatically generate to show you your annual cost per hire and a breakdown of where you are spending the most money.

Download Now!
December 09, 2004
Health Center Settles English-First Dispute

The Whittier Street Health Center in Boston has agreed to a settlement with Hispanic employees who opposed a policy that urged them to speak English when greeting patients and at other times on the job, the Boston Globe reports.

For a Limited Time receive a FREE Compensation Market Analysis Report! Find out how much you should be paying to attract and retain the best applicants and employees, with customized information for your industry, location, and job. Get Your Report Now!

The health center agreed to amend its customer-service policy and strike disciplinary warnings from the personnel files of employees who refused to stop speaking Spanish to one another.

In settling the dispute, the company denied any wrongdoing. The U.S. Equal Employment Opportunity Commission and the National Labor Relations Board mediated the settlement.

The company said the English-first policy at the center of the dispute was prompted by complaints from patients.

The amended policy states that patients should be greeted in English unless the client prefers another language. The revised policy reminds workers to keep personal conversations to a minimum when working where patients are present, but workers can use languages other than English whenever necessary when no patients are present, the newspaper reports.

Link

Featured Free Resource:
Cost Per Hire Calculator
   
   
 
 
Twitter  Facebook  Linked In
Follow Us
CT-WEB02
Copyright © 2016 Business & Legal Resources. All rights reserved. 800-727-5257
This document was published on http://Compensation.BLR.com
Document URL: http://compensation.blr.com/Compensation-news/Compensation/Rest-Periods/Health-Center-Settles-English-First-Dispute/