Compass Bank has agreed to pay 2,961 employees $1,036,236 in back overtime wages after the Department of Labor's Wage and Hour Division accused the company of failing to compensate workers when they worked through lunch periods and after scheduled work hours.
Wage and Hour investigators said that from September 2003 to August 2005, tellers, customer service representatives, and financial service representatives at branch locations in Alabama, Florida, Colorado, Texas, New Mexico, and Arizona routinely worked through lunch periods and after finishing scheduled work hours.
The employees spent the extra work time balancing accounts, preparing required paperwork, attending meetings, and calling customers. However, the bank failed to record the extra time as work time and failed to compensate workers, the department says.
Bank officials cooperated during the investigation and agreed to reimburse all affected employees and to change procedures to ensure future compliance, the department says.