In a recent survey, over one third (35 percent) of employees participating in an Employee Assistance Program (EAP) reported that their personal problems negatively impacted their job performance. The vast majority (83 percent) of these EAP participants reported that their work performance improved after utilizing their employer's EAP services. The survey results come from Bensinger, DuPont & Associates, a Chicago-based national EAP firm.
"The purpose of an EAP is to drive employee productivity, and these findings clearly show that employees believe EAPs fulfill this goal," Marie Apke, Chief Operating Officer of Bensinger, Dupont & Associates, said in a press release. "EAPs help employees address a variety of work and family issues --issues that when left untreated, hurt job performance."
Bensinger, Dupont & Associates also cite a recent study published in the Journal of the American Medical Association that found that a systematic approach for identifying and treating depression improves an employee's health, results in higher job retention, decreased sickness, lower work-absence and increased work productivity.
Bensinger, Dupont & Associates note that at their inception in the early 1980s, EAPs were used primarily for substance abuse issues, but now they offer end-to-end problem resolution for a myriad of issues that affect employees' well-being, such as legal and financial concerns, depression, stress, bereavement and grief counseling; childcare and eldercare concerns, and relationship issues.